This policy explains how we collect, hold, use and disclose any personal information we collect about you when you use this website in accordance with the Privacy Act 1988. We value your privacy. Hence, RMS Components is committed to ensuring that your information is used strictly for the purposes which you entrusted us; to allow the efficient use of our website.
What information do we collect?
In order to process website orders, the information we require includes;
- Your name, including personal and company names,
- Your contact details, including email address, postal address, contact phone numbers,
- Billing information, including your account details
We collect the information about you when you register with us or place an order for products or services. If you choose not to give us your personal information we may not be able to complete your registration or provide you with the products or services you would like to purchase.
Each time you use the site we will also collect information including your domain name/IP address, the referring URL, web browser, time of visit, pages visited and any searches performed.
How will we use the information?
We collect information about you in order to process your orders and manage your account, or to respond to your inquiries and/or requests for information, and to authenticate your identity when you log on to our website. We may also use the information to occasionally contact you about special offers or promotions.
Will we pass your information to anyone else?
No, we value your privacy too much and will not pass your details onto any third parties other than for the requirements of maintaining your affairs with us. This may include credit reference agencies and other similar companies, in order to carry out credit reference searches, for fraud prevention and to pursue debtors, and we may also obtain information about you from such companies for these purposes.
We will take all reasonable actions to protect your personal information from misuse, interference and loss, unauthorised access, modification or disclosure.
Personal information is held electronically on a secure network. Access to stored data and information you provide is password protected and access to passwords is limited. It is backed up daily to ensure there is no loss of information. Your Personal information will be accessed by authorised employees who require access in connection with the purposes described in this Policy. Personal information may be held locally on computers and network servers which are password protected.
Our website uses SSL (“Secure Socket Layer” technology), the standard for internet security. SSL is an open protocol for secure data communications across computer networks. Broad support for this protocol promotes interoperability between products from many organisations. It provides an environment in which e-commerce can be conducted and data can be safely encrypted and protected. SSL provides a straightforward method for adding strong security to existing applications and network infrastructures. SSL is application protocol independent and provides:
- Encryption, which creates a secure channel to prevent others from tapping into the network,
- Authentication, which uses certificates and digital signatures to verify the identity of parties in information exchanges and transactions, and
- Message integrity, which ensures that messages cannot be altered in transmission.
What happens if my personal information is compromised?
In the event that our website or servers are hacked or compromised, we will contact you to advise you of the nature of the breach. Should your personal information be accessed by unauthorised parties, we will act in accordance with the Notifiable Data Breaches Scheme (NDB) as prescribed in the Privacy Act 1988 (updated Feb 2018). This includes;
- The kinds of personal information involved in the breach,
- A description of the data breach,
- What steps have been taken to remedy the breach and,
- What measures you should take to help contain the breach